right of withdrawal

Right of withdrawal

Consumer is any natural person
which concludes a legal transaction for purposes which are predominantly neither theirs
commercial nor their self-employed professional activity
be able.

right of withdrawal
You have the right to cancel this within fourteen days without giving a reason
to revoke the contract. The cancellation period is fourteen days from the day on
which you or a third party designated by you who is not the carrier
have taken possession of the goods. To exercise your right of withdrawal,
you have to contact us (company ide-tec KG, Erzweg 16-20, 57299 Burbach+49 2736 491340
+49 2736 491340, e-mail address: post@ide-tec.de) using a unique
Statement (e.g. a letter sent by post, fax or e-mail) about
inform you of your decision to withdraw from this contract. You can for that
use the attached model withdrawal form, but not that
is mandatory. To meet the cancellation deadline, it is sufficient for you to
Notification of the exercise of the right of withdrawal before the end of the withdrawal period
send off

Consequences of revocation
If you revoke this contract, we have to you all payments, which we from
you have received, including delivery costs (excluding the
additional costs resulting from the fact that you choose a different type of
Delivery selected as the cheapest standard delivery offered by us
have), immediately and at the latest within fourteen days from the day
repay on the date of notification of your cancellation of this contract
has come to us. For this refund we use the same
The means of payment that you used in the original transaction
unless something else was expressly agreed with you; in no case
you will be charged fees for this repayment. We can the
Reject repayment until we have received the goods back or until
you have provided proof that you have returned the goods, per
whichever is earlier. You will have the goods promptly and
in any case no later than fourteen days from the day on which you informed us
inform the cancellation of this contract, to send it back to us or to
hand over. The deadline is met if you return the goods before the deadline of
send fourteen days. You bear the direct costs of the return
of the goods. You only have to pay for any loss in value of the goods
if this loss of value on a to check the condition, properties
and functioning of the goods are not attributed to the necessary handling of them

Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer
are tailored.

The right of withdrawal expires prematurely for contracts
- for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery.
We also reserve the right to refuse the return of delivered goods (especially those with a textile surface) if they are obviously caused by pets, smoke or the like
have been contaminated.
- for the delivery of goods that were declared as reduced goods (bargain goods, 2A or B goods, or similarly clearly) and reduced in price due to errors in material or workmanship.
- for the delivery of goods if these were inseparably mixed with other goods after delivery due to their nature.

​Source: www.ra-plutte.de/widerrufbelehrung-generator/


• Sample withdrawal form (download)

• Return Portal